Terms and CONDITIONS

Thank you for choosing Vine to Branch Interiors. Please carefully read the following Terms and Conditions before confirming your booking. By booking a consultation, you agree to these terms:

1. Payment Terms

  • Full payment is required at the time of booking to secure your appointment.

  • Payments are securely processed through our online booking platform.

2. Booking Changes and Rescheduling

  • Appointments may be rescheduled up to 48 hours in advance, subject to availability.

  • To request a change, please contact us via email or phone.

3. Cancellations

  • All cancellations are non-refundable.

  • If you notify us at least 48 hours before your appointment, we will credit your payment toward a future consultation.

4. No-Shows

  • If you fail to attend your scheduled appointment without prior notice, your booking fee is forfeited and cannot be credited.

5. Consultation Scope

  • Each consultation is tailored to the specific details provided by you, including your intake form.

  • Any additional requests beyond the agreed scope may require separate appointments or additional fees.

6. Client Responsibilities

  • Clients are responsible for providing accurate and up-to-date information in the intake form.

  • Ensuring accessibility to the property (if applicable) is required for onsite consultations.

7. Limitation of Liability

  • Vine to Branch Interiors is not liable for delays, cancellations, or disruptions caused by events beyond our control.

  • Recommendations and advice provided during the consultation are based on professional expertise and current information but are not guaranteed outcomes.

8. Privacy Policy

  • Your personal information, including contact details and project details, will be handled with confidentiality and used solely for the purposes of providing our services.

  • Payment details are processed securely and not stored on our servers.

9. Amendments to Terms

  • Vine to Branch Interiors reserves the right to update or amend these terms at any time.

  • Updated terms will be posted on our website, and continued use of our services constitutes agreement to the revised terms.

10. Acceptance of Terms

  • By proceeding with your booking, you acknowledge that you have read, understood, and agree to these Terms and Conditions.